Facebook will now be changing its procedures regarding complaints involving unsolicited approaches and inappropriate content, all thanks to New York attorney Andrew Cuomo who carried out his own investigation after receiving numerous complaints. As per Facebooks chief privacy officer "the attorney general pointed out some weaknesses in our complaint-handling process (...) what he has directed us to do is renew our vigilance around complaint handling.?



Facebook's new procedures will involve:

* Fast-track and priority to any complaints to do with nudity, pornography and unwelcome approaches;

* Quicker responses to any complaints of these nature, they will be aiming to respond within 24 hours, and demonstrate their actions within 72 Hours;

* Warnings concerning the risks of social networking would be presented to perspective members before signing up;

An independent examiner should also be monitoring the effectiveness of these new procedures, nevertheless alot more could be done on Facebook, but it does seem to be a good first step.