First of all, there is no Pen Drives in the world which will not fail 100%. Most of the users of pen drives should always keep a back-up of the data on your computer or an external hard drive. If you travel a lot we highly recommend to use Gspace Firefox Add on which helps to use your GMail as a free online secure storage. By this way your data is safe and easy to access from anywhere in this world.



( The GMail storage capacity for each account is growing every second. You can check your present available total GMail Storage capacity by login HERE : https://www.google.com/accounts/ManageStorage'hl=en_US

So, if you faced a problem with your Transcend Pen drive like your pen drive is not working entirely or your pen drive is showing as a drive once inserted and when you click the drive to open, a message pops up telling that, Please insert a disk into removable disk or something similar, you can try the following steps which may help you somehow.

Buy the Original Pen Drive and Keep the serial number safe

Always try to buy the original pen drive which comes with the manufacturer's unique serial number. This unique serial number will be required for the tool provided by Transcend pen drive. In case if you failed to recover your pen drive and your pen drive is not physically damaged, you can claim for a warranty replacement if the serial number is well visible to eyes. Don't mishandle your pen drive so that the serial number will be visible to claim for a replacement. Most of the time you will not get a replacement if the serial number is missing on the pen drive itself even you have the purchase bill with the serial number clearly typed on it. Most pen drive buyers are not aware of this and finally ended to complain the pen drive manufacturers for not giving a replacement pen drive which suddenly not working.

Before you going to use the Transcend Recovery Tool, keep one thing in mind. This tool is not a guaranteed method to recover your data on your drive. What it will do is, it will re-format the Transcend Jetflash Pen Drive to the original factory condition. This tool is not going to save any data you have stored on the pen drive. You will definitely loose all your precious data.

You can get the user manual for this tool HERE: http://www.transcendusa.com/Support/DLCenter/Manual/JetFlash-Online-Recovery-EN.pdf

The Online Transcend Pen Drive Recovery tool is HERE:http://www.transcendusa.com/Products/online_recovery.asp

What if this tool failed to re-format the pen drive?

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There is no other way you can do yourself on that not working pen drive. If the warranty period is still not expired and the physical condition of the pen drive is in good condition (Most importantly the serial number on that Transcend pen drive should be well visible), then you can avail repair or replacement from the retailer where you bought the pen drive. If you don't have serial number and warranty card/bill on your hand, it goes to the dust bin.