Shipping labels come in all shapes and sizes and many are not made from what you may at first sight believe! It is not only how some of them are made that may give you pause for thought but sometimes, a shipping label originating from one part of the globe can give a wry smile when it ultimately arrives at its final destination.
Vintners for example have been working on numerous ways to accentuate the look and feel of their wines and packaging, notably concentrating on the bottle and labeling which has itself become big business within the industry. California is typical of the developments in marketing wine by concentrating on the packaging even when they have an already excellent wine inside. A good example is the 2006 Retour Willamette Valley Pinot Noir with a bottle that weighs in at 2 pounds 5 ounces and that's empty! The weight is in large part due to the metal label applied to the bottle which simply adds a significant amount of weight (almost a pound) which may be great if you are into that sort of thing but buy a case of the stuff and you are quite literally shipping 12 pounds of shipping label!
In a case of cultural differences playing their part, an Australian firm manufactured the country's leading brand of sticky tape under the brand name "Durex". In an export drive, millions of rolls of the stuff were shipped overseas but a degree of consternation occurred when the initial shipments arrived in the UK - perplexed customs officers were confronted by shipping labels and manifests declaring the goods to be "Rolls of Durex" - in the UK, Durex is the leading brand of prophylactic!
A near marketing disaster was created when Johnson & Johnson chose a cutesy little baby as the poster child for a baby food they were selling into certain African countries. Unfortunately, in Africa many of the people are illiterate and in any event there are so many languages and dialects spoken that labeling a food package is almost irrelevant. Instead, what you see on the tin is what you expect to find when you open the container and while here at home, the Johnson baby may be as cute as button, in Nigeria consumers were put off the product because they thought they were actually buying cutesy white babies ready for the pot!
When it comes to language and translation, shipping labels are a wealth of funny stories and incidents. Customs inspectors in New Jersey were confronted with a shipment imported from India which the shipping labels declared to be full of "Burned Cow" and they certainly had an aroma of bad BBQ emanating from it too. A team from the Center for Disease Control arrived and after establishing a quarantine and mobile laboratory to conduct tests and deal with the contents they proceeded to treat the packages with rubber gloves. Opening the packages revealed nothing more innocuous than hand carved wooden sculptures of cows in various poses (the cow being the most sacred animal for many Indians) and which had been charred as part of their finishing.
Shipping labels may be the source of fun and controversy for some but they are in fact simple to produce and source as well as performing a valuable function. You can design your own shipping labels easily in a custom format to suit your needs or simply source pre-designed ones for a special message such as "Fragile" - cheap and fast, it's your choice but try to avoid the funny mishaps too!
Self Adhesive Shipping Labels
You have made the sale and generated the trust between your company and your customer so they have bought from you – now you need to deliver on the promises you have made and carry through with the professional approach and attitude to keep your customer happy. A happy customer is going to come back to you time and again for more business and existing customers are much cheaper to sell to than generating new business from scratch.
Using shipping labels customized for your business is an excellent way to demonstrate your customer commitment!
Generating shipping labels which clearly show where the goods have originated will help the mail or courier deliver the package on time and to the right customers. Any issues can be quickly resolved by the courier or logistics company you are using because your contact information will be clearly defined so in the event of any confusion, one quick telephone call and it can all be cleared up.
Shipping labels do not just have to be boring, printed address labels with a sticky back adhesive; use some imagination and look at what designs you can use to further enhance your brand image. Your branding and brand identity should be carried on from the point of initial contact with a prospect through to when they take delivery and your shipping label and packaging is the point at which your brand and the products collide in the possession of the customer. You really want your customer to see a well-packaged and clearly labeled package when they take delivery and which clearly identifies where the goods have come from and what they are – this should dovetail with your paperwork which you will include as part of the manifest or inventory so the customer can quickly check they have received what they ordered and what the package should contain.
When you are looking to source shipping labels you should be looking for a print and design partner who will be able to offer the following features as standard:
• Free typesetting – don't be hooked in with hidden charges which are in addition to the print run cost and also be aware, your design is likely to undergo some changes over time;
• Allows 2-color printing with a 24-72 hour turnaround time;
• Perforates the labels for your easy use;
• Low minimum order quantities not more than 500 per order so you don't get left with a stack of labels you can't or won't use;
• Provides a wide variety of shipping label sizes and shapes to choose from; and
• Provides for a range of manifest information to be added by computer pinfeed, typewriters or typewriter rolls so no matter what hardware you are using, you can get the labels suitable for your set-up.
The key issue is working with a print partner who knows and understands the practicalities behind your use of shipping labels and how they marry in with your existing business branding and logistics.
Using an experienced print and design partner will help you build a brand identity from the inception of customer contact and carry this on right to product delivery resulting in a happy client prepared and eager to do more business with you.
Mark Trumper has sinced written about articles on various topics from Modelling, Home Management and Asset Management. Mark Trumper is the president of MaverickLabel.Com, a company founded to meet the growing need for a label source utilizing the latest technologies blended with old fashioned quality and customer service. They specialize in custom label printing and can p. Mark Trumper's top article generates over 8100 views. Bookmark Mark Trumper to your Favourites.
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