* The handbook of quality is a formal report/ratio of management, closely related to the plan of businesses and sale and with the needs for customer. The handbook of quality is included/understood and followed to all the levels and of all the employees. Each employee needs measurable objectives to work towards.



* Decisions about the system of quality are made based on recorded data and the system regularly audited and is assessed for conformity and the effectiveness.

* You need a process documented to order documents of quality to your company. Each one must have access to the up to date documents and realize in the way of employing them.

* To maintain the system of quality and to produce the product of conformation, you must provide the adapted infrastructure, resources, information, equipment, measuring and supervising devices, and environmental conditions.

* You must trace outside all the principal processes with your company; to order by the monitoring, measurement and the analysis; and to make sure that the qualitative aims of the product are met.

If you bevel the monitor a process by measurement, then to make sure that the process is enough definite well which you can make of the adjustments if the product does not satisfy the needs for user.

* For each product your marks of company, you must establish qualitative aims; process of plan; and results of document and measurement to be used like tool for the improvement. For each process, to determine which kind of procedural documentation is required. (Note: a product is hardware, software, services, materials treated, or a combination of the latter.)

* You must determine the key points where each process requires the monitoring and measurement, and you ensure that all the measurement and monitors are correctly maintained and gauged.

* You must have clear conditions for the bought product. To choose the suppliers suitably and to check that the entering product answers requirements.

* You must determine the qualifications required for each work with your company, suitably employed train and evaluate the effectiveness of the formation.

* You must determine requirements of customer and create systems to communicate with customers about the information of product, the investigations, the contracts, the orders, feedback and the complaints.

* By developing new products, you must project the stages of the development, with the test appropriate to each stage. You must examine and document if the gatherings of product conceive conditions, conditions of standardization and needs for user.

* You must review the execution regularly by audited intern and from the meetings. To determine if the system of quality functions and which improvements can be made.

To deal with last problems and potential problems. To record these activities and resulting decisions, and to supervise their effectiveness. (Note: you need a process documented for audited intern.)

* You need the procedures documented to treat real and potential non-conformance (problems making take part internal suppliers or customers, or problems). Do not secure single bad product of uses, determine what to make with the bad product, the business with the cause of root of the problem and the subsistence records to employ like tool to improve the system.