800 numbers are powerful marketing tools if implemented correctly. Vanity 800 numbers provide instant brand recognition in the minds of the consumer, since they are essentially mnemonic devices that spell out either the name of a company, product, or service, or some related aspect of it. These numbers also provide a way for customers and potential customers to connect with a business at no cost to them. Imagine if you had to make a long distance call just to learn more information about a product, or simply to receive customer support. You would be less inclined to call a new business, and you may not call a business you had purchased a product from, even if you were experiencing problems with it, which would lead to an overall dissatisfaction with the product and business. Cellular phone carriers provide their customers with numbers to call that do not count against their monthly allotment of minutes for the same reason.
The first 800 numbers were created in 1967 by AT&T as a way to reduce the need for extra human operators, who were becoming overwhelmed by the number of collect calls that they were required to process daily. This service was called INWATS, or Inward Wide Area Telephone Service, and the first business to officially adopt the new system was the Sheraton Hotel Chain in 1970. Roy P. Weber is credited with inventing the modern toll free number system, which he called the Data Base Communication Processing Method. This was slow to catch on, and AT&T did not anticipate that in a few short decades, the toll free number would become an integral part of the marketing strategy for countless new and established businesses.
Some carriers offer the option of 800 numbers with call tracking which allows salespersons and other involved parties to target sales areas geographically and also determine where the highest volume of calls are originating from. If it is determined that a company is a high volume of calls from a specific region, they can increase their marketing efforts in this area in order to generate further business. Conversely, if it appears that calls from certain areas are scarce, marketing efforts to those locations via commercials, radio spots, TV ads, and other marketing methods can be increased. Customer satisfaction and the level of customer support given can also be measured when 800 numbers are used and their usage is recorded.
Look Up 800 Numbers
The reasons for taking up a personal 800 number vary, but sometimes include:
• If you move around a lot, contacts only need to retain one number
• Children living or studying away from home able to call their parents for free
• If you're travelling a lot with business, you can call home without running up bills on your company cell phone
• Military personnel can call home without having to schedule a call
• Employees can be contactable after hours without giving their personal telephone details out to clients
• Businesses use 800 numbers as a marketing tool to promote themselves above the competition
• Business owners can have one constant number for clients to call them on throughout the day
• People living overseas can obtain a personal 800 number for family and friends to call them anywhere in the world for free
• Toll free fax reception for customer orders
Telecommunication experts are predicting that the traditional home phone will be replaced within five years by portable telecommunication systems. Personal 800 numbers can provide one number directed to a cell phone rather than needing to pay both house (and/or office) and cell phone subscriptions.
Personal 800 numbers are available through various companies and plans, meaning that you need to choose the plan and costs that best suit your needs. Some of the options available in personal 800 plans are:
• Pre-paid and auto top up plans
• Online management of your 800 toll free number
• Scheduling of call routing depending on the time of the day. For example, to your office during the day and your cell phone after hours – this can also be managed online.
• Built in voicemail and fax reception
• Caller ID/Call blocking
• Call notification emails with call details
• Conference calling features
• Multiple lines capacity
• Personal 800 numbers can be routed to landlines, cell phones and fax machines anywhere in the world
• Options available for the hearing impaired to route their personal 800 number to a videophone system
The Federal Communication Commission oversees the regulations and providers of personal 800 numbers. This means that the competition and quality of services have a government watchdog. The toll free numbers all come from a central database, which each personal 800 number provider accesses for each new subscription. The public can find toll free number providers at www.besttollfree800numbers.com.
Personal 800 numbers are transferable between providers, meaning that you can keep the same number even if you choose to change your subscription provider. All charges for the calls are paid for by the subscriber and not the caller and many providers allow subscribers to sign up online. Activation varies from immediate to 2-3 business days. Most personal 800 number providers have international call plans so that their customers can route the toll free number to a number anywhere in the world. You can also choose whether or not to include your personal 800 number in directory listings. If you are a business thinking of taking up the option of a toll free number, take into consideration that any overseas clients will not be able to dial a toll free number.
My advice is to first decide the type of plan you need for your personal 800 and then research providers for the most suitable plan and best pricing available. The reasons for taking up a personal 800 number are numerous and the options in the plans available are user-friendly and subscriber orientated. The most important benefit of all – people can reach you no matter where you are on just one number.
Both Jerry Glynn & Jason Kay are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Jerry Glynn has sinced written about articles on various topics from Mothers Day, Health and 401K. Dial 800 is a marketing optimization company and service bureau that has the distinction of being one of the worlds leading providers of high impact toll free vanity numbers. For more information, visit. Jerry Glynn's top article generates over 135000 views. Bookmark Jerry Glynn to your Favourites.
Jason Kay has sinced written about articles on various topics from Home Management, Home Based Business and Cover Letter. Jason Kay recommends reading 800 number service reviews at BestTollFree800Numbers.com.. Jason Kay's top article generates over 246000 views. Bookmark Jason Kay to your Favourites.
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