I have lived abroad and know how difficult it can be to express yourself in a language other than your own. Non-native speakers may be sensitive about their accent. They may lack confidence or may have been humiliated by some insensitive person who made demeaning remarks about the way they sound. Help put them at ease by showing genuine interest. One way is to ask them about the origin of their name. People are generally proud of their heritage and like to talk about it. The more comfortable you help them feel, the better they will communicate; a win-win for all.
2. POLITELY ASK THEM TO SPEAK MORE SLOWLY
Tell them you are taking notes and want to make sure you don't miss anything they have to say.
3. SPEAK SLOWLY YOURSELF
And don't raise your voice. Just because they have an accent, doesn't mean they are deaf.
4. AVOID JARGON AND SLANG
This is especially true if the non-native speaker doesn't live here or is newly arrived.
5. INVITE THEM TO ASK YOU TO REPEAT YOURSELF
You sound just as foreign to them as they sound to you. Ask them to tell you if there is anything you can do make yourself more easily understood.
6. SUMMARIZE
At the end of the conversation, summarize key points. This will give both of you an opportunity to correct misunderstandings. For mission critical conversations, back everything up in writing.
7. BE PATIENT
Put yourself in their shoes. While English may be easy for us, non-natives say it's one of the more difficult languages to learn. Many people from other countries speak several languages, yet most Americans speak only one--and some become easily annoyed when a foreigner's English is less than perfect.
8. SPELL YOUR NAME AND SAY IT SLOWLY
If your name is of foreign origin, it might be difficult for others to understand. Say it slowly and spell it, especially when leaving voicemail.
By the way, the preceding guidelines are not just for non-native speakers. The United States has many regional accents and dialects that can make communication difficult, even among natives. If you can't understand somebody, don't suffer in silence. If your intention is to foster good will and open channels of communication, these guidelines will help in any situation.
To Improve Communication Skill
You will be using your writing skills to make first impressions for the rest of your life, from simple e-mail correspondences to letters and business proposals and documents. You wouldn't write out your resume in SMS text abbreviations.
Here are some proven tips and techniques to writing well and writing for clarity.
1) Always know your audience. You should remember that your audience has (or lacks) certain knowledge about the topic, so don't cover ground like defining different types of flour if your audience is pastry chefs. If you are writing something more technical, for instance instructional materials, then by all means to start from the basics and work your way up. 2) Remember what you were taught in high school. Start your piece from a theme and know your ending before you begin. Once you know that, just start getting it down on the page - you can go back and rewrite your piece afterwards. Always start your piece with the most important point you have to make. 3) When rewriting, don't be afraid to throw away quite a lot of the original piece, even if it's the first several hundred words. Many writers are just warming up for the first paragraphs, so this is the part of your piece generally in the greatest need of rewriting.
Habits to avoid:
Once you have finished your piece, perform a find and replace for *ly - * is a wild card character and "ly" is whatever word you want to avoid using in your piece. If your sentences still read well without this word, leave them out - otherwise, replace the word you have removed with a better adjective.
Write in the active voice whenever you can. Remember that it is better to show than tell. As an example, compare these two sentences, the first in the passive voice, the second in the active voice: "Running, Brooke's heart raced as she attempted to evade her pursuers." "Brooke ran from her pursuers as fast as she could, her heart racing, as her mind sought any means to evade capture." The second scans better and holds the reader's attention far better than does the version in the passive voice. Take note of this.
Lastly, read anything you write out loud. Nothing, and I do mean nothing, will weed out awkward, horrible prose like reading it out loud. Do this enough times, and you'll "hear" the words in your head. Once that step has happened, a lot more of your writing will get better with practice.
Writing well is a skill which is barely taught in our schools anymore. What once was commonplace in junior high classrooms is now reserved for college coursework; a truly tragic development.
Both Susan Berkely & Danise B. Keasda are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Susan Berkely has sinced written about articles on various topics from Marketing and Communications. Susan Berkely is owner and writer of http://www.greatvoiceco.com which is providing professional voice recording and professional voice over service for call centers. We. Susan Berkely's top article generates over 1900 views. Bookmark Susan Berkely to your Favourites.
Danise B. Keasda has sinced written about articles on various topics from Writing, Marketing and Communications. Written by Danise B. Keasda, a skilled teacher for over 12 years. She has been studying on home schooling since the 90's. She specializes in helping families find resources for. Danise B. Keasda's top article generates over 1900 views. Bookmark Danise B. Keasda to your Favourites.