Business VoIP, Voice over Internet Protocol, has completely changed business phone system technology. Businesses are reducing costs using VoIP, improving customer service while gaining access to features and applications that increase worker productivity. The best business phone systems can stand the test of time and grow with your business needs. A business VoIP phone system is a long term asset that should serve your business for many years.
Purchasing the wrong business phone system can be a costly mistake. It can mean high levels of maintenance, service calls, and hardware that becomes obsolete in a couple of years. Service interruption alone can cost a business that relies on customer phone calls a tremendous amount of money. Most businesses spend a lot of time and money trying to get people to call so it is very important that those calls are handled with the utmost care. If they're not, prospective customers are lost, profits are lost, and the business will suffer. It is important to have a reliable business phone system, skilled receptionists, and a voicemail system that works.
When a business decides to make the change to VoIP, professional help is needed all along the way from purchase to installation and administration to ensure a seamless transition to a new phone system. Important features such as call recording, call monitoring, call transfer, conference, hold, and access to the voicemail system must be considered. The business VoIP phone system that you choose should be designed for many years of quality service.
With VoIP service, phone calls travel over the internet as data just like e-mail does. A VoIP Business phone system can dramatically lower your telecommunications costs while increasing worker productivity. A recent survey estimated that the increased productivity, enabled by business VoIP, added up to 3.9 hours per week, per employee.
VoIP technology also provides useful features and capabilities that a conventional phone system can't offer. VoIP service makes your phone system highly flexible, you can use your VoIP phone system anywhere there is a broadband connection. Many business VoIP systems include telephony software that enables you to send and receive calls using a headphone/microphone unit connected to your laptop. Many VoIP services allow you to have voice mail and faxes automatically forwarded to your regular e-mail inbox. Your phone number can have any available area code, not just the one assigned to your region which is a plus if your business is located in one city and your customers are in another.
No matter what size your business is, VoIP is a surprisingly flexible, affordable technology. Nationally recognized as a leader in the field of business VoIP phone systems Cross Telecom (www.crosstelecom.com is uniquely equipped to develop your communications plan from start to finish.
Voip Business Phone System
The VOIP phone system is one of the latest technological innovations that can be found in the workplace. The Internet undoubtedly revolutionized the way businesses work and individuals spend their free time. The Voice Over Internet Protocol allows you to make calls over the Internet rather than using traditional methods of telephoning other people. However, few people know about the ins and the outs of the technology and so the following article will give you a little insight into what it is, what it can do and how you use it! By the time you have finished reading, you will have more than enough basic knowledge to use a VOIP system effectively.
Equipment
In order to be able to use a VOIP system, you first need to obtain a computer. Without a computer it is extremely difficult to make VOIP calls. There are some mobile devices that allow VOIP functionality but they are less widely used and not as convenient. A computer will give you access to all of the free Internet-based calling services out there. If you have a computer, simply log on to the Internet and search for VOIP software. The majority of it can be downloaded for free, which makes up for the fact that you will have to purchase a VOIP compatible headset. The headset will incorporate the microphone and the earpiece so you can then begin to chat as and when you are ready to begin.
How Does VOIP Work?
When you call an individual over a VOIP phone system, you are literally calling him or her over the Internet. The technology behind the call itself is very similar to that used to transport your voice over a phone line, with the main difference being that it is carried through your broadband connection instead! If you still happen to be on a dial-up connection then it is doubtful that VOIP will work for you.
As there are various different VOIP services available, the operation of the phone system itself for each one may be unique. There are certainly marked differences between them, although they all benefit from the same functionality. In order to make sure that your computer is compatible and you can actually use the system you choose effectively, you should always read the user guide that comes with it. That way, if you do have any questions in advance, you can find out the answers before you start.
Calling
Calling on a VOIP system can be much cheaper than using a traditional landline and, in some cases, may even be free. Other individuals that have the same VOIP system as you, Skype for example, can make calls to you and receive them from you for free. However, if you are calling a user on another VOIP system or a traditional landline phone then you will be charged for the call itself. However, you should check out your calling options in advance. Some services offer different tariffs, much like a mobile phone company. You can choose to pay a monthly fee or opt to pay for the calls that you make, as you make them. Some services also add an extra charge if you want to receive calls from landlines.
It may come as a surprise to find out that VOIP may cost you, and that may initially put you off, but it works out a lot cheaper than using a landline or a mobile phone. In fact, it can be less than half of the cost, depending on how you use your service! However, some services are more expensive than others so be sure to check the tariffs in advance.
Issues
Quality may be an issue with existing VOIP services because the actual phone system does not have to adhere to any minimum standards. This is because he technology is so new that none have been set as yet. This could mean that the quality of certain calls would be poor, but you have nobody to officially complain to so be prepared!
As previously mentioned, the quality is also poor on dial-up connections so it may not be well suited to the equipment you have. This also applies to the operating system of your computer. Some VOIP systems cannot be used on older systems because they are not technologically advanced enough to be able to handle it.
Finally, if you have a limit on the amount of data you can download per month then VOIP may cause you a few problems. VOIP uses data to transport your voice and the person you are calling's voice. As a result, it counts towards that limit and may actually use it up much more quickly than the applications you already use and surfing habits that you already have do. It is not hard to use 50MB+ up in an hour of chat! Be aware of this before you begin to make VOIP calls because you may want to rethink your package.
VOIP phone systems are most definitely the way to go in terms of the future of communication. They are convenient to use, as well as fairly cheap. However, you should always explore your options and read the documentation and user guide before beginning because this could save you a lot of hassle in the future!
Both J. Smith & Dola Raheem are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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