Most employees view training as medicine or worse, as punishment. As an outside trainer, I work with hundreds of groups in a wide variety of industries and most people enter the training room as if they are going to the gas chamber. They might not expect death, but clearly some horrible form of torture. There are exceptions to this rule, but they are few and far between. Why is this and what can we do about it?
It starts at the top. Too many times managers blow off the session because they don't need it (of course). This sends a strong message to all their followers: this training is not worth my time. If leaders haven't attended the training themselves, how can they reinforce the message? I see this in medical environments all the time - the nursing staff has to attend customer service training, not the doctors - they are way too important. Guess who treats both the nurses and the patients poorly? The doctors. What kind of message does this send to the nurses? No wonder they don't want to go to training.
Make it better: If you are going to have training for your people, you should go through it yourself. When you are there, support the trainer and your learners.
Exception: The only time you may want to consider not attending is if you want your people to interact freely with the trainer without your possibly intimidating presence. This is a very valid reason for not being there. If that's the case - tell your people. Tell them you think the training is important and why you are not going.
No one likes boring training. Make sure the training is good and has value for the attendees. I know this seems obvious, but something horrible has happened to people. They have had to sit through boring sessions and they hate it. There are enough good presenters out there that you can find someone with high energy, humor and great information. Take the time to check out your trainers. If you are using internal trainers, make sure they don't get burned out and bored with their own material. Take good care of them—they have a big impact on your employees.
Make it better: If you people are laughing, they are not in pain. Good training can help with morale and retention. Don't settle for boring.
They don't want to be embarrassed. Make it fun, but don't make attendees feel stupid or uncomfortable. I do a lot of customer service training. Very few attendees are excited about coming. Leadership is seldom there and it's often held after hours. People think they are somehow being punished for not doing their jobs. It's a tough crowd and I know I have to win them over and get them to drop their defenses fast. That's why I have my Elvis theme. Right away they know this isn't going to be like any customer service training they've had before. And before they know it, they're laughing. I do not make them do any Elvis impersonations; they are never embarrassed or made to do anything that would make them uncomfortable. It's interactive without putting anyone on the spot. If anybody acts silly, it's me.
Make it better: Most adults are terrified of looking like idiots. Training should be fun and safe or your people will dread it.
Attendees—you are not off the hook! You should come with an open mind. Hey, if you have to be there, you might as well have fun! Most of us have never been to a class where we learned nothing. In this life, you're either growing or you're dying. Take the chance to grow and learn. It's the best way to improve.
Why Do People Hate
You've met these people before, we all have, maybe you have even fallen victim to this kind of thought or vocalization yourself a time or two. Something doesn't go your way, you didn't get the result you wanted. People you care about leave you out or forget to include you in a particular event. It could be the negative feelings you get from your co-workers, the lack of response you get from your neighbors. You are passed over for a promotion, your friend gets all the guys or girls. The list goes on and on, it is endless.
Why do people hate me?
Is it because I'm black, I'm white, I'm a minority, I'm a woman, I'm short, I'm fat, I'm gay, I'm poor, I'm uneducated, I'm a single parent, I'm pretty, I'm ugly, I'm too old, I'm too young? This list goes on and on, and is endless as well.
The simple truth is people don't hate you, it is you who hates yourself. I hear people say "Oh, but you don't know my circumstances." I don't need to know your circumstances however grim, honest and factual they may be.
As the saying goes you get back what you give or you reap what you sow, this all amounts to the Law of Attraction. A happy, healthy, content mind cannot attract hate, it is a universal impossibility. So the question is not, Why do people hate me? But now becomes "Why do I hate myself."
The answer to this question doesn't require that you lie upon a couch and give a minute by minute dissertation on your life story or go on a quest for why your mother didn't love you enough. From this point forward you and only you are responsible for your life and how you feel about it's unfoldment. However, it does require that you do some inside "work" on yourself, on your mental attitude. How you see yourself is a direct reflection on who and what will show up in your life.
Let's try this simple exercise. Close your eyes and try to blank your mind for just a minute. Now think about someone you love very dearly, they mean a lot to you, remember the good times, the laughs, the hugs, the smiles, the talks. Now try to think "I absolutely hate this person," you wish them harm, never want to speak or be around them again. It's virtually impossible, probably makes you want to laugh at the mere thought. These two emotions cannot occupy the same space. A heart filled with love has no room for hate to seep in.
So now you say but these people treat my badly and I shouldn't have to take it. And you are right you don't have to take it. You can change your mental attitude and thereby the results that show up in your life. Start today, right now, do these 3 things:
1. Get clear about what you want, who you want to be in this world, what kind of life do you want. Write it out in as much detail as possible. Not just I want to be rich and happy, we all do. But what is your definition of rich and happy.
2. Make your statements of intention or affirmations. These are more or less summaries of step 1. For example: I am now surrounded by loving caring people or Everyone is always helpful and honest. Try to start with at least 20, use them daily.
3. Take time for yourself (quiet time, me time), believe in yourself, fill yourself up with good thoughts, love and kindness. Like an empty vase that you fill with water, once it is filled to the brim it will overflow and water will get on everything and go everywhere.
These three things will bring about pleasant changes. Negative people will disappear or move out of your life. You'll find that you spend less and less time around those who would hurt or belittle you. It won't matter what others are thinking because you will have enough love and kindness to give away.
So now the question is not even; Why do I hate myself? But how can I love more?
Both Denise Ryan & Priscilla Parham are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Denise Ryan has sinced written about articles on various topics from Energy Healing, Cars and self improvement and motivation. Denise Ryan, MBA, is a Certified Speaking Professional, a designation of excellence held by less than 10% of all professional speakers. She is a blogger . Denise Ryan's top article generates over 40500 views. Bookmark Denise Ryan to your Favourites.
Priscilla Parham has sinced written about articles on various topics from Fathers Day, Family and Retirement. Do you want help getting clear about what you really want? You'll find a wealth of spectacular material including journal pages and free audio affirmations along with other secret tools to download at. Priscilla Parham's top article generates over 74000 views. Bookmark Priscilla Parham to your Favourites.
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