You left the rat race to start your own business but have you ever wondered why you go to your office every day and do the things you do? Are you so busy doing everything that you have lost sight of why you went into business? Have you lost your focus? Do your employees lack an understanding of how what they do fits into the big picture? If you answered yes to any of these questions, perhaps you need a mission statement or the one you have should to be revisited.
Every organization must have a mission – a reason for being or a purpose. A mission statement is simply a written down reason for being. It defines your business. It is a statement that says who you are, what you do, why you do it, and whom you serve. It should reflect the organization's values, the basic principles or beliefs that guide the actions of the company members. Ultimately your mission should drive the organization. Every decision you make should further that mission. Every action you take should work toward accomplishing that mission.
What makes a great mission statement? Most experts agree that a mission statement should be no longer than a paragraph, should be easily understood by a twelve-year-old, and should be able to be recited by memory at gunpoint. It should be free of jargon. It must resonate with the people working in and for the organization. It should be direct and powerful, simple and honest. It should be inspirational and motivational. The statement should be neither too narrow nor too broad.
A company's mission will be shaped by many elements. Unless a company is a start-up, every company is shaped by its history. A second consideration is the current preference of the management and owners. However, to get buy-in, employees need to be part of the process. Another influence is the market environment, which defines the opportunities and threats that each company faces. Additionally, the company's resources will determine its ability to achieve its mission. Finally, the organization should base its mission on its distinctive competencies the product or service that it provides that is unique.
Once you've created your mission statement, make it a part of the organization's culture. Walk the talk. Reward employees for living the mission. Celebrate the statement. Post it in the workplace. Use it in your personnel manual and on your sales and marketing pieces.
One last word on mission statements...clarity is power and a company is living either its own mission, or it is living someone else's.
A Business Mission Statement
Are you chasing multiple business opportunities, not clear which one will be your pay-off? Do your relatives politely stare at you after you just explained your business venture to them?
Create a business mission statement that defines how you serve the customer. You create a business mission statement to describe to yourself what business you are in. Does this sound surprising? It is a fact that many small business owners opportunistically jumped into business as a result of W2 job loss, relocation or life transitions. It is great that you made the jump. You are a part of a swelling trend towards self-employment. You drive the economic engine of the nation.
You now need to clarify why you made the jump so you can have the talking points for your elevator speech. Your mission statement will be your external image that you present on your website and as your signature on all your emails. It represents You! You are the business!
Three Proven Steps for Developing a Business Mission Statement
Solve the mystery of mission statements by understanding that they are present focused, they state how you do business and who you serve. Mission statements need these three key elements.
Business Mission Step 1. Products or services that you offer to your customers or clients: Often you are not clear here and you automatically say to a client “We can do that." But if it isn’t your core business; Say No. Your passion and profits will be in a focused set of products and services.
Business Mission Step 2. Benefits that you provide your customers. You are excited about your product or service and want to share what you do. Stop. Test first for interest by stating how you deliver proven business results. Create a mystery that causes potential clients to ask. “So how do you deliver THAT?"
Business Mission Step 3. Market Niche. You need to clarify in your customers minds who you serve. It is also powerful to say who you don’t serve.
When you don’t understand who you are, who you serve and the core values that benefit your customer, you have a fuzzy brand image. You confuse the customer when they are not clear about your business. A confused customer doesn’t buy.
Effective business mission statements are present focused, they prioritize spending and they define your purpose for being in the customers mind. Create a mission statement today as your action plan to achieve your business vision.
Both Ruth Sheets & Rosemary Hossenlopp are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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