Guide to Technology

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Creating A New Account

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It's a classic and almost tragic story: a veteran eBay member goes through a rough patch, perhaps because of personal tragedy or illness, perhaps because of a weather disaster or shipping strike. A few negative feedback ratings are given by other users in rapid succession and eBay suspends the account in question due to the sudden rush of dissatisfied trading partners.



Almost automatically and without thinking about it too much, the member in question re-joins eBay using a new account name and begins to trade again. Everything seems to be humming along well once more and then... What!? One day eBay suspends the new account unceremoniously without explanation, perhaps even along with accounts held by others in the member's family or household!

The member, now very frustrated indeed, registers under a new name once again, and is this time suspended within a couple of days or even a couple of hours.

Every attempt by anyone in the member's social circle to create a new account from then on is met with almost immediate suspension, and repeated attempts to contact eBay do not change the situation. The member now is effectively banned from eBay for life, as are all of the member's family and/or household members.

Don't let this happen to you.

Creating New Accounts Gets You Nowhere

Don't let this happen to you. eBay has very sophisticated tools for connecting accounts to one another by name, address, network service provider, bank account information, familial relationships, types of goods being sold, and other, proprietary techniques that are even more powerful. Once eBay has marked you as a ?serial re-registerer,? there will be a file about you and your many accounts inside eBay, and the resources of the system will be brought to bear to make sure that you don't get back in.

Once you've reached such a point, it's notoriously difficult to get eBay to ever let you trade on the site again?after all, it's in eBay's best interests to make sure that rule-breakers who fail to satisfy other traders are kept out. Despite your best attempts to slide back into eBay unnoticed, you will be spotted and suspended again. The eBay membership database is simply too large, too full of information, and too powerful for individual members to be able to fool it for more than a few hours at a time once you've made the list of problem members.

What To Do Instead

Members who are suspended by eBay are suspended for concrete reasons, almost always either because of rule violations or because of failures to pay for completed auctions or to deliver goods for which other members have paid.

If you have been suspended from eBay, do not simply register a new account. To do so is to run the risk of never being allowed to trade on eBay again. Instead, contact eBay directly and ask about ways to resolve the outstanding issues on your account and trade openly on eBay once again. Note that it may take eBay several weeks to get back to you with instructions. If you begin to doubt that they are working on your case, contact them again and repeat the request to bring your account into good standing. Eventually you will receive instructions that may include one or several of the following:

?Paying your seller fees.

?Delivering any items you've failed to deliver or issuing refunds to the parties that paid without having received an item.

?Providing proof of your identity by faxing or mailing eBay copies of your drivers? license, state or national ID card, or passport.

?Entering into arbitration of some kind with other eBay member(s) that have lodged complaints against you.

?Promising in writing not to violate relevant eBay rule(s) again.

The process may be time consuming. It may be frustrating. eBay may decide not to let you trade on eBay again anyway?legally, the eBay website is the property of eBay corporation, and they are within their rights to determine who is allowed to trade there and who is not.

At length, however, it is likely that you will be able to resolve the situation to eBay's satisfaction and will be allowed to trade again?with your old profile and feedback score.

After Reinstatement

If eBay chooses to reinstate you, don't simply begin trading where you left off as though nothing had happened. Read carefully all of eBay's communication, most specifically including the reason(s) why you were suspended. Use the eBay help system to read the rules regarding the offense in question and change your trading and customer service practices to be sure that you don't violate the rule(s) in question again.

eBay is generally willing to reinstate members after a first suspension, but repeated suspensions for the same violation(s) will quickly cause you to be added to the blacklist as well?and once eBay decides that you are no longer eBay material, you will likely never be allowed to trade on eBay again.
Creating A New Account
How do you view the potential of people at work? If we think about McGregor's X and Y theory you might consider yourself to be a Theory X person. That is, that people dislike work and will avoid it wherever possible, and are motivated only by money or fear. Alternatively, you might subscribe to Theory Y which suggests that people work for a range of psychological as well as economic reasons, and are motivated by achievement, responsibility and so on.

It is important to recognise that neither of these views can be proven as right or wrong, they are simply beliefs about human nature based on experience. Our starting point as coaches therefore needs to be which of these views is more useful? Probably Theory Y. It seems to me that a coach is likely to be more helpful if his or her starting point is to believe that the coachee starts with the potential to achieve his or her aims. It is then the job of the coach is to play a part in realising that potential.

Interference

Traditional training and development has proven to be reasonably successful at taking potential and adding to it. Usually this is a question of imbuing the performer with new knowledge or skills. But coaching is more often required when the performance issue is not a lack of knowledge or skill but rather an unwillingness or inability to effectively deploy them. In these circumstances we need to turn our sights to removing the things that get in the way of our performers accessing their potential.

For example, there could be all sorts of external interference.g.

Lack of opportunity Ideas not accepted Blame culture Restrictive policies and procedures

Equally, there might be a number of internal sources of interference, e.g.

Fear of failure Low confidence Low self belief Previous negative experience Negative expectations Negative self talk

Where organisational coaches have the ability to remove external barriers they must do so without hesitation. However, most coaches have far more scope to work on internal barriers which, in any event, are likely to be far more important to address.

P.L.E

With the things that interfere with my potential reduced, I am likely to access far more of my potential and consequently produce high performance, but how can coaches ensure this is sustained?

Motivation theory suggests that high performance is a strong internal driver for most people so shouldn't it be enough to ask them to simply continue performing well? Unfortunately not. They will get bored and produce new sources of internal interference such as fatigue and lack of concentration.

Motivation theory also suggests that there are a further two strong internal drivers, namely learning and enjoyment. It is clear that if I'm performing well at a task, learning more about it or myself as I undertake it and enjoying the whole experience then I am more likely to sustain my high levels of performance.

Coaches need to help the people they coach find the Performance, Learning and Enjoyment (PLE) factors in their work, e.g.

Performance

Achieving success Doing the job well Pride Sense of self worth

Learning

Satisfying curiosity Improving Gaining insights Developing new skills

Enjoyment

Sense of challenge Team work Fun Social belonging

A.R.T

How then do coaches remove interference and add in learning and enjoyment? They promote Awareness, Responsibility and Trust (ART)

In raising awareness we are seeking to create high quality focus and attention on the matter at hand. As I become more aware of a situation and my feelings for it, I produce more ideas about changes and improvements that I might make. This helps me identify sources of interference as well as being an enjoyable and insightful process.

Coaches also help the people they coach to recognise that they are not victims of circumstance but in fact have a large degree of choice in how they handle situations. In other words, they are responsible. However, before people can move forward they must:

Believe they can Value the outcome Be willing to try

All of which requires interference to be absent and the internal motivators of performance, learning and enjoyment to be present.

Coaches also build trust. They encourage their coachees to

Trust themselves and strengthen self-belief Trust the coach in order to be more honest and thus further raise awareness Trust the coaching process

Coaching

Coaching is the process of raising awareness, generating responsibility and building trust. The skills are asking incisive questions and listening to the response.

Questions need to be asked around a structured framework, such as the Coaching ARROW described in my book, Coaching at Work.
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About Author
Both Jasbir Kaur & Matt Somers are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Jasbir Kaur has sinced written about articles on various topics from Stock, Web Development and Adsense. Did you find this article useful? For more useful tips & hints, Points to ponder and keep in mind, techniques & insights. Do please browse for more information at our website :-. Jasbir Kaur's top article generates over 8100 views. Bookmark Jasbir Kaur to your Favourites.

Matt Somers has sinced written about articles on various topics from Power of Coaching, Career Change and Depression Cure. Matt Somers is a coaching practitioner of many years' experience. He works with a host of clients in North East England where his firm is based and throughout the UK and Europe. Matt understands that people are working with their true potential locked awa. Matt Somers's top article generates over 8100 views. Bookmark Matt Somers to your Favourites.
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