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Effective Communication With Children

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A child keeps pleading to be taken to a movie, but has not cleaned up his room for several days, a job, which he agreed to do.



What might be an average type of communication? An average parent may call the child lazy, irresponsible and inconsiderate.

An I-message in this case might be something like this:

"My child, sit down. I would like to express to you how I feel at this moment. There is conflict within me: on the one hand, I love you and want you to be happy. I want you to be able to enjoy that which makes you happy. I would like to take you to the movies, so that you might enjoy yourself. On the other hand, I feel cheated and that an injustice has been done, because we have made an agreement that you would clean your room, and you have not kept it. That makes me feel that you are not respecting our agreement and my need for your room to be clean.

"I also have another need, which is to feel that I am bringing you up in the proper way. When I see that you are not taking your word and your responsibilities seriously, I have doubts as to whether I am doing a good job and whether you will be able to function well in society, if you are not keeping your word. So I cannot bring myself to take you to the movies until you keep your word and clean up your room".

The parent may then lead into active listening with something like, "How do you feel what I have just said to you? Does it seem fair? Do you feel hurt? Would you like to talk about it?"

Also, the parent may take this opportunity to discuss with the child the factors that have prevented him from cleaning up his room.

"From the fact that you have not cleaned up your room, I get the idea that you do not like to do that job. Is there some special reason for that? Do you feel that it is unfair that I ask you to do that? What do you think would be a fair way to handle this situation? Have you some suggestions as to how we can overcome this source of tension between us?"

I can hear some parents who are reading this saying to themselves, "My child will never understand these explanations". My personal experience is that any child over two years old can understand the intent behind this communication and will feel the parent's respect, love and concern through it, and will feel the same for the parent.

THE BLARING STEREO

A child is playing her CD's so loud that the parents in the next room cannot communicate with one another.

An angry parent may likely say, "Can't you be more considerate of others? Are you deaf? Why do you play that so loud?"

Would we talk that way to our neighbors if they were playing the music that loud? Would we talk that way to our colleague, our boss or our friends? Do we have the right to speak demeaningly to our children just because we think they belong to us? Imagine how you would politely communicate with a neighbor who was playing music loudly (especially if he is physically bigger than you are).

Remember that the key to effective communication is that we neither suppress ourselves nor the others. We respect both our needs and those of the others. So, we are not going to put up with the music, but neither are we going to hurt the other's feelings.

An example in this case might be as follows:

"Maria, could you please turn down the music for a moment? I would like to tell you something which is very important to me. I have conflicting needs. My need for you is to be happy and not to feel suppressed. I also do not want to be in a state of conflict with you because when I am, I do not feel at all well; and neither do you.

"On the other hand, I cannot tolerate the high volume which you were just playing your music. Your father and I are trying to talk in the next room and we cannot hear each other because of the music.

"I also have the need not to bother the neighbors, just as I would not like them to bother us. I would like to keep up good relationships with them. I ?m afraid that the loud music may be bothering them. For that reason I ask you to please cooperate on this matter and play the music at a lower volume or perhaps you could wear headphones and enjoy the music at the volume you prefer, while we have peace".

Then the parent might want to lead into active listening as to how the child feels about that message. "How do you feel about what I ?m asking you to do? Do you feel suppressed or unhappy? I hope we can find a way for both of us to be happy. Tell me your feelings".

This method of communication is much more likely to encourage willful cooperation from the child, while respect between parent and child is mutually maintained.

Although we feel great love for our children, we are often unable to communicate that love, because of a lack in communication skills. We mean well; but our own problems and fears get in our way and disrupt our communication with our children.
Effective Communication With Children
A twelve-year-old is sent home by a teacher with a note stating that he was speaking loudly, using "filthy" language. What might be the parents? reaction?

One might be, "Come here and explain to me why you want to embarrass your parents with your filthy mouth". Another would be to simply punish the child with no discussion. Another might be to degrade the child's image of himself by criticizing him for his various mistakes and faults in general.

All of these express to some extent the feelings that we may have. But they are not effective communication, because they do not express all our feelings and serve only to make the child feel badly, without offering any opportunity for understanding what the child's problem is in reality.

Obviously, the child has some need to speak in that way. He may have some problem or a need for attention or recognition. When we focus only on our own embarrassment and fear, and ignore what might be going on in the child at this time, we lose contact with the child.

The child knows he has made a mistake, but he is unable to deal with the forces, which cause him to act in this way. His way of speaking at school was either an outlet for some inner tension or resentment or an attempt for attention or recognition. We would do better to discuss our feelings about the situation with the child and try to help the child to open up so that we may discover what is going on in the child's mind.

A possible communication might be something like this:

"George, I have a strong need to talk about this note with you. I am very concerned both for you and me. I am shocked and surprised, and I must admit a bit embarrassed in the eyes of others. But these are my problems. What concerns me most is that I also feel that maybe I have made some mistake in my attitude towards you. I feel somehow responsible for your behavior since I am your parent, and I wonder if I am doing a good job or not in bringing you up the way I do. I would like to try to understand.

"Please explain to me the events which happened at school and what was that made you feel the need to speak loudly and in that way. I would also like to know if there is something that I do which has contributed towards your feeling that you must express yourself in that way. I would also like you to tell me if there is anything that I can do to help you to feel more comfortable and happier".

The child may or may not open up. He may or may not be able to understand consciously what his problem is. In most cases, with the help of active listening the child will come to an understanding of what is going on within him.

THE MESSY HOUSE

A mother arrives home tired and upset after work and a variety of other chores. Upon entering the house she finds everything to be in a mess. She had asked the children to keep the house clean because there would be visitors coming over that evening. What kind of message might she give?

Of course she will feel disappointed, let down, ignored, rejected, the victim, and most likely, upset and angry. She might blame the children for being so inconsiderate, irresponsible, for not loving her, for not respecting her. This type of blaming will simply reinforce in the children's minds the idea that they are as she has described them - "not okay, not responsible and not to be trusted". They will then continue to be just that way.

A possible communication might be something like this:

"Children, come and sit down. I want to explain to you some things which are very important to me. I feel very disillusioned this moment. On the one hand, I feel let down. I was counting on your remembering my request that you be careful and keep the house clean and tidy. I am tired and I am worried about receiving these guests this evening. It is important for me that the house be clean when they arrive but I am too tired to do it at this moment.

"I also doubt whether I am bringing you up the right way when I see, at times like this, that you do not consider my requests for help and cooperation. I understand that when you play it is easy to forget such requests, but I ask you to try harder in the future, because I need your help. Now, I would be interested in your suggesting some way by which we can avoid this happening in the future".

After a discussion takes place as to how such situations could be avoided in the future, the mother can ask the children to now please help her by putting the place in order and cleaning up so that she can relax and get ready for the guests who are coming.

The key to effective communication is to look into ourselves and think about what we are really feeling and express that clearly and openly to the other, without hiding anything and without blaming or intending to hurt the others. After expressing how we feel, we express what we need and give the other a chance to express his or her feelings on the subject.
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