Think of the big supermarkets that send you a leaflet every week with the latest bargains in store or the utility provider that sends you a direct mail every month wanting you to sign up with them because this month they have a fantastic deal.
If many of the UK's biggest companies are still using direct mail as part of their direct marketing then it must be an effective marketing tool. They are using targeted database marketing campaigns as an effective method of capturing customers. So direct mail should be considered when planning any marketing campaign.
When using direct mail as part of your direct marketing or database marketing campaign you can get a clear message across to your potential customers and you can add more detail into the message. You can spend time thinking about the layout and the presentation of the direct mail and obviously there are fewer restrictions with the amount of information you can add.
Direct mail has a longer shelf life than say a commercial on a radio, as a leaflet can be put to one side and read later when time allows. A commercial is a 30 second data surge and once its over you have nothing to reference back to for further information unless you managed to catch the telephone number they through in at the end.
More importantly, using direct mail for your direct marketing campaigns is cheaper than most other advertising channels. You can normally get a discount rate for bulk purchases from the post office so remember the more you send the cheaper it will be. You will need to get your flyers designed and printed up but remember this is a lot cheaper than producing any kind of TV or Radio advertisement
Once you have sent out your direct mail make sure you exhaust all your opportunities by making follow up calls to the contacts that you sent your direct mail to. Ask them if they received the direct mail, are they interested? Do they need any further help or assistance with your product or service? You will vastly increase the conversion rate of your campaign if you pro-activity contact these contacts after you have sent out your direct mail.
So, the reasons to still use direct mail? well, a) it is a proven, tried and tested method. b) You can deliver more information and the contact has a physical reference. And c) it is cheaper than most other methods but remember to follow up your contacts for maximum opportunities. This may seem like general information but it is important to consider all your options when planning your direct marketing or database marketing campaigns. It is only when you have all the information that you can really decide on your best course of action.
How To Direct Mail
In spite of the Internet, direct mail still plays a part in a home business. Here are some tips on how to improve responses to direct mail. A headline is important, of course, but don't forget to put a P.S. on a direct mail letter. Increase mailings to customers can produce increase sales. If a home business owner is mailing to customers only every 3 months, they should increase that mailing to every other month and/or more.
A home business owner should change their mailing pieces. Use a catalog at one point, then change to a letter or a postcard. Variety helps to keep your business interesting. Always thank your customer for ordering your product. With the thank you note, include a special product offer.
Along with your main products, include other money-saving products to your customers that may be of interest to them. Use special and current events to base your direct mail campaign. For example, have an "energy busting" sale in light of increased energy prices. Use handwriting script in letters to give them that special touch.
Have extra offers in your mailing packages to customers. If a better response to mailings is received from certain customers, increase the mailings to those customers in particular. Increase sales in slow months by having special sales and using different sale jargon. If a business if offering a "2 for the price of 1" sale, you offer a "3 for the price of 1" sale.
Try envelopes with multiple windows to create appeal and interest. Different credit terms, like deferred payments, can increase sales for your business. Coupons in the shape of checks can also increase responses to your direct mail. Include a sample, if possible, of your product in your mailings and a special offer for first time buyers.
Send out order confirmations quickly and include additional sales literature. Give catalogs two covers instead of one by including a wraparound. Use teaser copy on outer envelopes. Check up on your customers and let them know that they been missed. Even if they don't owe a bill, send them a note from time to time acknowledging you appreciate their business.
Have different types of printers to come up with different printing materials for your direct mailings. Even try doing it yourself with the different software products available. Include multiple premiums with your offer(s). Things can be better the second time around. Remailing to customers a month later with the same mail can give a 60-75% better chance of a sale.
The five basic rules in direct mail are test, test, test, test and test. To get an extra order, use a bounce-back package enclosure. Nothing wrong with taking risks in direct mail, sometimes, if the risk is small. Explain and always state the terms of your money back guarantee and state as much as you can in your mailings. Start your special offer on your envelopes, if possible, to get them interested in what's inside the envelope. Include sale points in the headlines.
Both Phil Smith & Michael Russell are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Phil Smith has sinced written about articles on various topics from Marketing. Phil Smith is the managing director of Prospect List, one of only a few'UK companies to provide B2B marketing data instantly online at the most competitive prices.. Phil Smith's top article generates over 4400 views. Bookmark Phil Smith to your Favourites.