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How To Read Words

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Everyone seems to believe this... but the FACTS show different (actual measured data from thousands and thousands of companies and tens of thousands of tests).



Here is one ad I saw in the paper that I constantly show when I am speaking or teaching...

[Large half page ad ? tons of white space all over ? small font right in the middle of the ad]:

"This is as close as we get to begging"

Now THAT is the perfect example of bad advertising. Would you call them (they are a marketing firm ? go figure) based on that? Doesn't that compel you to find out more about them? Does that make you go "WOW! those guys are different, I want to work with them"?

No ? most people look at that ? don't even notice it ? don't get what it is they are selling (or saying) ? and move on quickly to the next page.

A $3,000 USELESS AD!

Now ? it doesn't cost them any more money to ad more text ? does it? Same sized ad ? with a little more text ? would make a MAJOR difference in the response they get.

Now ? what if you saw something like this:

There is no business making the most of their customer relationships ? including yours

Announcing a FREE service to help you attract more clients and improve the cash flow from your existing ones.

Calgary, AB ? It's a proven fact that 63% of your clients WILL buy elsewhere due to indifference on your company's behalf. Learn how to maximize your customer relationships? while improving your bottom line bank balance.

Depending on your business, a 5% increase in customer retention CAN mean a 95% boost to your year end revenues. To receive your FREE training dvd and 3 marketing booklets (Creative Marketing Tips, Million Dollar Multiples, and Maximum Profits In Minimum Time), all designed to help find the greatest opportunities to improve your marketing, fill out the form at www.websiteurlgoeshere.com and everything will be mailed out to you immediately.

Or, if you prefer to leave your name and mailing address via phone message ? leave your details at 403.xxx.xxxx. This is 100% free. There are no sponsored links, no pop-up ads, no banner ads and nothing you have to buy.

Why? Because Readers are among the best entrepreneurs I've ever worked with, and this is my way of giving back. (go to the website to find out who I am).One last thing: in the past 4 weeks some of my clients have sold 1,175 products during a new launch and another sold 11,500 books in 14 days, ALL using the techniques you get here for free. Call now. No catch.

So ? would that make you more compelled to at least find out more (and collect the free books and reports)?

At least you have an idea on what I am doing and sharing. At least you know who I am looking for. At least you know it is marketing related (compared to "This is as close as we get to begging" ? which doesn't give you a single clue as to what they actually do). At least this gives a call to action. At least this gives some reasons why you should take action. At least this tells you exactly what to do.

At least this ad worked!

Next time you are about to criticize sales copy and the amount of words being used ? think hard about what you are criticizing... the sale presentation.

Your ad is your sales person ? would you put a sales person in front of a group of potential clients and have them say "This is as close as we get to begging" ? then stand there silently looking around the room?

Or would you prefer they DID SOMETHING to keep the prospects interest and compel them to take action?

Your ads are no different ? make the ads work for you ? DON'T make your potential clients work to try and figure out what it is you do or want them to do!

Difficult questions you need to answer

When I start on a new copywriting job, part of the process I go through involves having my clients fill out an extensive questionnaire.

Amazing how a few questions can completely baffle an entrepreneur!

This questionnaire is important to me because it helps me zone in on what's truly important in their business. It is important to the business owner as it forces them to address issues they have probably never thought of before.

Many times, the questionnaire makes them mad.

Why? Because they see it as a lot of work ? and not easy work either. They may have been in business for 15 years ? highly successful ? yet never taken the time to think of some of these answers.

Which is completely wrong.

These are questions every business owner should know the answers to.

Including you!

Here are a few to consider:

1. What keeps your ideal clients awake at night, worrying thoughts racing through their minds?

2. What is the feeling or experience you want clients to walk away with?

3. What are they afraid of?

4. What are they angry about? Who are they angry at? Why are they angry?

5. What are their top three daily frustrations?

20. List 6 unique and interesting facts you really want customers to know about you and the products or services you provide. What makes you unique in this marketplace? What makes you the ONLY choice?

24. What do you help your clients avoid?

25. What makes you, above all other available options, the one to choose?

32. What is your most unique personal characteristic or flaw?

Not exactly difficult questions... but do you know the answers?

Spend 10 minutes right now and answer these. While I only listed 9 questions out of the total 36 I ask, it will still help you clear you mind around what make you the logical person to buy from.

Yes, it may take time and push you out of your comfort zone... GOOD! That's the point. And that also tells you why your client may, or may not, be buying from you.

These simple questions can give you some breakthroughs you can use in your marketing and positing... definitely worth 10 minutes of your time.
How To Read Words
I was reminded of this last week when the men's fashion clothing trade magazine Daily News Record (DNR) ran a story (”Retail Graveyard,” October 29) about a guy named Peter Divietro in Sloatsburg, N.Y., who annually for Halloween decorates his front yard with tombstones to commemorate dead retail stores.

That in turn reminded me of a failed chain of hip-hop clothing stores in Chicago called The Lark. Do you remember The Lark?

The owner was Lenny Rothschild. I met him on a sales visit at his suburban Chicago office one summer day in 2003 while my company was still making Black Fives throwback jerseys for wholesale distribution to stores. The Lark was an important account because it commanded the urban fashion retail market in Chicago.

“FLYING HIGH; WITH AN UPSCALE APPROACH TO MERCHANDISING AND CUSTOMER SERVICE, THE LARK SOARS IN CHICAGO'S URBAN MARKET,” read a headline in DNR earlier that year. “As Lenny Rothschild pilots his silver Mercedes-Benz coupe around Chicago, his love for the city is obvious,” is how that article began (DNR, February 10, 2003).

If you wanted your goods in Chicago, you had to sell Lenny. All the biggest streetwear brands loved him, and Lenny was the gatekeeper who could make or break small, upcoming apparel brands like Black Fives. And he knew it.

Lenny was smart, and he wanted people to know it. His Harvard diploma hung prominently on the wall. Lenny delighted in explaining how to introduce new merchandise to coincide with welfare check and tax refund arrival dates, to maximize sales to his most faithful customer base, low-income inner-city residents. His stores were concentrated in those areas.

I showed and pitched my unique, attractive, high-quality, economically priced jerseys and matching fitted hats. Lenny looked them over and shrugged, and asked me how I expected anyone to know about the history of these Black Fives teams and players. I showed him some big press clippings and also explained that each jersey comes with its own informative hang tag, reminiscent of a collectible vintage basketball card, with images on one side and history text on the other. I handed him one of the cards.

“This won't matter because black kids don't read,” said Lenny.

Today, when I think of the immutable principles that work in life and in business, I think of two of them that applied to Lenny that day. One is that how you do anything is how you do everything. The other is that what you focus on expands. The trick is that these principles work the same whether in the negative or in the positive realm.

Lenny gave me an $8,000 order that afternoon. I shipped it, but what he didn't realize is that his “loyal” customers had already begun a quiet revolt. Instead of buying $300 retro jerseys like the kind The Lark was selling, his clientele had flipped the script, now buying plain white tee shirts to make the same fashion statement at three for $10. It was the revenge of the lowly urban consumer. It happened across the country. It was swift and it was bloody. Many urban retailers didn't make it.

Within two weeks, Lenny returned his Black Fives order unopened.

Whenever I shopped at The Lark, customer service didn't exist. Young African American employees were distant and resentful, usually the sign of low wages, cheap thinking, and lack of appreciation by management.

Not to pick on Lenny, because he wasn't alone in this approach to the so-called “loyal inner-city consumer,” but didn't you have that experience too, nearly everywhere you shopped?

By 2005, The Lark lay buried in the retail graveyard. “AFTER THE LARK: ‘MORE HIP, NO HOP'; CLOSING HIS HIP-HOP APPAREL CHAIN, RETAILER OPENS ESSEX5, DEVOTED TO PREMIUM DENIM, SPORTSWEAR,” read the DNR headline this time. “The Lark is grounded,” the article began. “Lenny Rothschild has closed all 10 of The Lark stores he owned and operated, making the once-high-flying hip-hop apparel specialty chain a thing of the past” (DNR, December 19, 2005).

What I'll always remember about The Lark are Lenny Rothschild's famous (last) words: “black kids don't read.”

The principles of life and business always work the same. Beliefs do become reality. Thoughts lead to feelings lead to actions lead to results. This works both ways, in this case to the advantage of the consumer and to the dismay of the retailer. Lenny could've avoided it all if there had been any books like T. Harv Eker's brilliant Secrets of the Millionaire Mind available for him to read at the time. But there weren't. And he didn't.

Thus, the Lark's tombstone might have the epitaph, “Gee, I guess black kids read after all.”

Was Lenny right? Or do all kids read less? Or is it only online reading they do? Or something else? What's your opinion?
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•How To Read Words, by Troy White
About Author
Both Troy White & Claude Johnson are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.

Troy White has sinced written about articles on various topics from Finances, Writing and Ezine Articles. Troy White, The Marketing Results Mentor and Expert Copywriter helps clients achieve HUGE growth surges in their business in very short periods of time. He is a very sought after marketer and advertising specialist who has helped launch some of the world'. Troy White's top article generates over 40500 views. Bookmark Troy White to your Favourites.

Claude Johnson has sinced written about articles on various topics from Internet Marketing, Guide Guitar. Claude Johnson runs Greenwich, Ct.-based Black Fives, Inc., which combines insights about the pre-NBA history of African American basketball teams with popular elements of. Claude Johnson's top article generates over 2400 views. Bookmark Claude Johnson to your Favourites.
Campaign Against Political Correctness
The challenge is to come up with a personal definition of you and your business and then develop a way to unabashedly market it
 
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