Fraud in online auctions like Ebay and Yahoo are a growing concern. This fraud has grown quickly due to the quick turnaround, fast cash, and hard to trace aspects of online transactions. Most fraud is still coming from overseas out of countries like Nigeria and Spain, but they use accounts of people in the U.S. or set up fake accounts so it can be harder to detect. This fraud can range from an Ipod that was never delivered, to cars in much worse shape then described, or even buyers sending fake checks, money orders for more than the full amount, etc. There are still a lot of great positive deals made every day through Ebay, but you need to be wary of fraud.
Here is what to watch for:
1.If it sounds to good to be true it probably is. When you see an item way below where it should be, do not get caught up in thinking you are getting the deal of the century. Instead use the tools Ebay has to offer to do a little research. You can look at completed listings for the same item and see what the going price range should be. If the price is extraordinarily low there must be a reason why.
2.Feedback ratings. Feedback is what sets Ebay apart from all other sales avenues. But it is not foolproof. Lately a lot of fraud has been attributed to account takeovers or feedback manipulation. Do not just go by their feedback score. Look into it. If it has been over a year since their last feedback entry then there may be something fishy going on there. Feedback is a good indicator, but should not be solely relied upon.
3.Grammar. This is key. According to Ebay fraud statistics, over 90 percent of fraudulent listings contain poor grammar. Read the listing. If it is very poorly written it is usually a dead giveaway that it is a fraudulent listing by someone in a foreign country. If they can not spell and have horrible grammar do not buy. Its just like spam email. Most of the Nigerian and similar scams have poor grammar and spelling.
4.Look for authentic licenses and such when purchasing medical or cosmetic supplies. Call and verify their licensing. Upon perusing through the Ebay site, I looked up TCA peel and found this person claiming to be a doctor. Upon review it was found that they had posted a fake doctors diploma (not a license) as their credentials. Upon contacting their state medical board they never had a license and are not a doctor or medically licensed in any way. Upon contacting the seller it turns out their contact number is at a coffee shop at a mall. Very sketchy and outright dangerous. Make sure you qualify your Ebay sellers, look into them and make sure they are who they claim to be, and when they are not, report them to the appropriate authorities so they will not hurt anyone else.
5.Some purchases like laptops may be better off at your local discount store like Costco or BJs. The price will be about the same and you have zero chance of fraud. Also there is no risk of the item being lost in the mail.
There you have it, how to avoid getting ripped off or hurt by fraud on Ebay and other online auction sites like Yahoo. Bottom line, do not buy or bid with money you can not afford to lose.
Protect Yourself From Fraud
Whatever your business, as an internet marketer, you come face to face with potential fraud on a daily basis. One of the mainstays of online business is credit cards - in effect, they are the lifeline of our online business ventures.
Accepting online payments naturally puts ecommerce at higher risk for fraudulent chargebacks. Unfortunately, history has proven that in the world of ecommerce, the business generally loses out in chargeback cases.
The truth is that most companies, online or otherwise, do not take the necessary precautions to protect themselves from criminals and fraudulent charges. Although it costs just a few cents more per customer, most e-businesses instead opt for using cheaper credit card processing companies that do not authenticate the purchaser as the true owner of the credit card.
Consider the following staggering facts that will affect your internet marketing business - maybe not today - but it will:
* In 2006 alone, 38 million credit cards were stolen.
* Each year, fraud losses in ecommerce averages between 1.5% and 3% of total gross revenues.
* E-commerce sales are growing at the astounding annual rate of 25% - 30%
* In 2006, fraud losses totaled more than $3 Billion despite the valiant efforts of the credit card industry to implement new deterrents and measures.
It is sad but true that no matter how hard you try to eliminate fraud, there are criminals who will find a loophole. Still, there are a few basic measures that you can take to protect your business and yourself.
Use an Online Credit Card Processing Company that is Diligent Against Fraud
When you are choosing a company to handle your merchant processing online, choose one with a great track record of helping merchants. Many automatically side with the buyer and you are out of luck. The good companies also go to great lengths to electronically verify customers' information at the purchase point by matching addresses and telephone numbers to credit card statements, and insisting on the customer inputting the 3 digit PIN code from the back of the credit card. A criminal who has phished for credit card numbers online will not have access to this PIN code.
Verify online purchases with the purchaser only
If you cannot make contact with your customer by phone or email, cancel the order and send a response explaining why the purchase was cancelled. Don't make the assumption that a website is simply a tool to automate the purchasing process. Criminals rely on this assumption and exploit it often.
Return and Refund Practices Must be Published
In order to protect yourself against a credit card chargeback, you must be sure your clients are aware of your policies. If you have a 30-day return or refund policy, make sure this information is published and also included in the purchase confirmation email that you send to your customer.
This protects you when a customer tries to claim a chargeback three months down the road. If your electronic goods are sold on a 'final sale' basis, make sure this information is clearly known to your buyers. Also, you must be able to prove that electronic goods are received by your client, which is why an online download site that tracks your buyer and their IP is preferred over documents that are delivered via email.
While it is almost impossible to entirely avoid fraud while marketing online, the steps above will go a long way towards reducing such risks.
Both David Maillie & Jason Tarasi are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
David Maillie has sinced written about articles on various topics from Skin Care, Hair Styles and Wrinkles. David Maillie is Cornell Alumni and award winning writer and researcher. For more great free info, tips and ideas like this please visit the award winning and nationally top rated blog:. David Maillie's top article generates over 74000 views. Bookmark David Maillie to your Favourites.
Jason Tarasi has sinced written about articles on various topics from Marketing, Women and Watches Reviews. Jason Tarasi publishes the "Marketer's Protection Newsletter". Subscribe now and DISCOVER the insider secrets you MUST know to protect yourself from fraud, lawsuits and other potential risks that could permanently harm your online business.. Jason Tarasi's top article generates over 18100 views. Bookmark Jason Tarasi to your Favourites.
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