Employees who are satisfied in their jobs are more



productive, perform better, and are more willing to go the

extra mile when a situation calls for greater effort or

longer hours. Those who are unsatisfied are more likely to

have undesirable behavior such as slacking off, leaving

early and even stealing from the office. We all want our

employees to exhibit the “good" behavior, so what can we do

to ensure their job satisfaction? According to a recent

survey conducted by the Universities of Florida and Michigan

State, how supervisors treat their employees plays a huge

role in how the employees feel at work, and consequently how

they behave.

“What can make the most difference are supervisors who treat

their employees with respect, he says. Supervisors who are

rude or mean to employees increase workplace problems

because employees become frustrated and angry.

"When you are treated in a fair, just manner, you're going

to be more satisfied with your job, which is going to reduce

the behaviors," Ilies says."

http://www.sun-sentinel.com/business/columnists/sfl-zmarcia13_apr13,0,5314589.column?coll=sfla-business-col

It is critical for leaders to respect their employees, and

to show that respect through appropriate displays of warmth,

compassion, humor, concern, interest and understanding. Some

call this the “humanity" factor. I refer to it as “agape"

which is a word for love that translates to loving everyone

simply for the sake that they are human. I repeatedly tell

leaders that their most important step in leadership is to

love all of their associates. Treating them with love and

respect does not mean crossing the line and becoming their

“buddy"; it means setting a tone that will foster trust and

loyalty. If you treat your associates with genuine respect,

they are much more likely to reward you with the attitude,

behavior and performance that you desire.