In today's "instant gratification" information age, it's easy sometimes to work really hard and end up accomplishing nothing at all! There's never been a more critical time for developing the best plan to ensure you and your teams are always working on the right things at the right time. Here are three different concepts that, if enacted simultaneously, should take you a long way toward making sure your priorities are always being set and reset properly:
1. E-mail - it is imperative that you develop a strong personal policy on how you and your teams will use and respond to e-mail. It might be that you choose several times during your day that you will check e-mail, and then simply don't allow yourself to check it other than at those times. You will also want to minimize the number of times you "touch" each e-mail, but it's not always practical to take action on EVERY e-mail, the minute you read it. Therefore, you need a system which allows you to read and respond to your e-mail, but in priority order. One such tool you might employ is the "Getting Things Done" Outlook add-in by NetCentrics Corp, which allows you to "action" every e-mail instantly, even if your "action" happens to be - "add this to my to-do list."
2. Written versus "in person" - speaking of e-mail, sometimes the e-mail that's gone back and forth between you and your colleagues could have been settled more appropriately with a phone call, or a walk down the hall. The trick here is to determine which scenarios are more effectively done in person, and just making a conscious effort before drafting each e-mail to think to yourself: "would this message be more appropriately delivered in person and/or would it be resolved more quickly with less confusion if I did?" Awareness can be the key here to being more efficient with your time.
3. Consider outsourcing - in every business, there are tasks that can be outsourced, yet not every business takes advantage of that. You must consider the role you play at your company, and your hourly rate, and then compare those things against the tasks that are taking up large amounts of your time. Does your hourly rate match up appropriately with the many tasks you're doing, or could someone with a lower hourly rate work on those tasks for you, freeing you up to work on more strategic projects (which are probably higher in priority for you, anyway). "Outsourcing" can mean anything from getting good at delegating to employees and/or co-workers, and looking into ways that freelancers and consultants can make sense for portions of your workload.
The three concepts above are fairly simple but can make powerful changes in your productivity when coupled together at the same time. Maximizing your productivity with the limited resources available will ALWAYS be the tricky part of streamlining your business, so make sure you're focused on ways to better identify your true priorities - and the rest should fall into place!
Unfair Business Practices Act
These days in our highly competitive technological world you can find yourself slipping to third base in no time at all. And anyone that's being honest about today's business world will admit that the only place to be is first base.
So who's on first and who's on second in your industry? Implementing a Customer Relationship Management solution will give you the best chance of being on first base in your industry. CRM solutions empower your company and impress your customers.
Most of us know about the pass the buck scenario that happens in workplaces and no matter what management does to deal with this type of mentality it still runs rampant. That means everyone knows what needs to be done and anybody is capable of doing it but nobody is willing to step up to the plate and take responsibility.
Once you implement CRM solutions there is no hiding behind the base for any of the workplace players. Not on will everyone know what needs to be done nobody will be able to avoid stepping up to the plate and taking care of what anybody should have been doing before.
Great so now you've got your players in the right places on the field but you've also got the crowd cheering your company on for you see customer service in the past 10 years has almost disappeared. And today's customer is demanding more. They are tired of sitting on hold forever and then talking to a rep that doesn't know anything about what you are talking about.
Your CRM solutions will track your customer from the beginning on. So now when your customer calls you've got information right at your fingertips. You know what they bought, when they bought it and with all that up to date information right at your fingertips you can resolve most any problem and you also have the power to upsell your customer more products.
Your Customer Relationship Management solutions also give you marketing power like you've never had before. Suddenly at your fingertips are all the stats you'll ever need. You know what products are in hot demand, what services sell, you can tell whether extended warranties are popular, what age your customers are, their demographics, and the list goes on and on.
In case you still aren't getting the big picture CRM is a powerful business tool. That said not all CRM software is created alike but the Microsoft Dynamics CRM solutions are definitely one to have a look at.
Microsoft Dynamics CRM solutions can keep hitting home runs over and over again. Not only is it affordable it is flexible so that as your company grows, morphs, and changes with the market it will continue to meet your needs over and over again.
So who's going to be on first when it comes to your business?
Both Josh Tobin & Sayed Ally are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
Josh Tobin has sinced written about articles on various topics from Marketing, Computers and The Internet and Computers and The Internet. For more time management solutions, click here to see what types of software you can get to help. Keep your business in good hands!. Josh Tobin's top article generates over 74000 views. Bookmark Josh Tobin to your Favourites.
Sayed Ally has sinced written about articles on various topics from Computers and The Internet, Finances and Computers and The Internet. Sayed Ally, is the lead CRM Analyst. His company provides, Dynamics CRM. Sayed can be reached at Tel : (905) 815- 1995 ext 22, email:. Sayed Ally's top article generates over 12100 views. Bookmark Sayed Ally to your Favourites.
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