Lean Six Sigma combines the quality improvements that come from using Six Sigma with the speed improvements that come from using Lean manufacturing principles . Six Sigma is a disciplined, data-driven approach and methodology for eliminating defects in any process -- from manufacturing to transactional and from product to service. Lean manufacturing focuses on improving the speed of a process and the elimination of waste primarily by eliminating non-value added steps. Lean Flow and Six Sigma are strongly compatible. Combining these two powerful process improvement methods are combining the contents of two toolboxes that can help your organization improve quality and efficiency.
Lean Six Sigma and Lean Flow initiatives go by many names, including Lean Enterprise, Lean Manufacturing, Lean Sigma, and Lean Service. These concepts are a natural complement to Six Sigma and can be applied to every type of business and process. Both Lean and Six Sigma have points of commonality in their strategies and methods. Both are built around the idea that businesses are composed of processes that serve customer needs. They share the goal to identify and eliminate sources of waste and activities that do not add value, in order to create flow with maximum productivity, capacity, and throughput. Both place great emphasis on training to bring members of an organization to a high level of understanding and expertise on the tools and processes of the methodology. Also, both lean and Six Sigma require and encourage the engagement of management and key mentors within the organization to assure that the prioritized projects are executed as part of a way of doing business.
Lean methods and data are used to reduce costs, shorten cycle times, expand capacity, and improve productivity. Lean concepts and the Lean Flow system quickly identify improvement opportunities through the use of value stream mapping. Lean emphasizes all-encompassing principles together with targeted recommendations to achieve improvements. However, Lean principles are oftentimes inadequate to solve some of the more complicated problems that require advanced analysis.
Because Six Sigma requires in-depth statistical metrics to analyze quality at all levels of the supply chain, eliminating defects it can improve all Lean methods. Six Sigma – when combined with Lean – allows for easier identification and quicker resolution of quality issues or problems, and reaps quick results while opening people's eyes to new and better possibilities on plant floors. Six Sigma's core implementation strategy of establishing dedicated Six Sigma champions and black belts who oversee and mentor process improvement projects provides crucial structure and guidance, thus greatly enhancing Lean initiatives. Therefore, Six Sigma is very valuable when introduced during the deployment of Lean principles to ensure that the improvement roadmap includes a generic problem-solving approach.
Lean Six Sigma creates greater understanding of the value of your work by defining it as something that your customers want to pay for. Lean Six Sigma helps build customer loyalty by driving improvement in areas most important to your customers. Its metrics generate clear targeting of customer needs, and drives real, tangible value creation.
Lean Six Sigma is a highly sustainable approach that becomes woven into the fabric of the organization and involving people at all levels - from the executive suite to the front line. Full deployment of Lean Six Sigma will f oster an environment of continuous improvement where the cultural norm of your organization becomes striving for the total elimination of waste through a succession of small, action-oriented ( kaizen ) events within the production process.
Lean Six Sigma fulfills your overall strategy and future success by significantly improving quality and reducing waste. It empowers every employee with new ways of thinking about your processes and helps make drastic improvements to the organization's performance. Lean Six Sigma creates a powerful linkage from your strategic priorities to operational improvements and facilitates the transformation of a business.
Peter Peterka is President of Six Sigma us. For additional information on DMAIC or other Lean Flow Six Sigma project programs contact Peter Peterka http://www.6sigma.us/ .
What Is Lean Six Sigma
Benchmarking plays a vital role in Lean Six Sigma implementation projects as it allows Six Sigma professionals to assess the overall value offered by a product, service or process in comparison to the value being offered by the nearest competitor. Such assessments are quite necessary, especially when it comes to designing and developing new products, services and processes or altering existing ones so as to suit customer needs and requirements.
Identifying Processes That Need To Be Benchmarked
Six Sigma professionals should never forget that benchmarking will deliver the desired results only when all the standard rules and procedures are followed. To make effective use of benchmarking in Lean Six Sigma implementation projects, Six Sigma professionals such as Black Belts will first have to identify all the processes within the organization that add the most value, are vital for the success of the organization and have the potential for getting benchmarked.
They will also be required to identify CTQ's (Critical To Quality) in consultations with top management before starting the benchmarking process. After this they will be required to take decisions regarding the selection of standards that will serve as benchmarks. This is often the most difficult part, because information about standards and procedures being followed by the nearest competitor is usually kept confidential. In such cases, Six Sigma professionals might be required to set the benchmarks on their own keeping in mind the Voice of the Customer (VOC) so as to increase the applicability of the benchmarking process.
Moving On With The Implementations
After selecting the processes that need benchmarking, Six Sigma professionals then need to concentrate on carrying out the implementations (i.e. undertaking all the "Lean" initiatives that might be necessary for achieving the set benchmarks). For this, they will be required to gather all the resources that might be required, create implementation teams, select implementation team members, define roles and responsibilities, allocate resources and make sure that everything is being done as planned. They should also never hesitate to consult the Project Sponsor or top management if they need assistance on issues related to the project implementation. They should continue to work towards achieving the benchmarks because only that will mark the completion of the Lean Six Sigma implementation project.
Benchmarking certainly helps in improving the quality of products, services and processes but it does not guarantee increased sales because there are many other variables such as cost that affect the buying behavior of customers. However, since benchmarking does help in increasing the probability that sales will increase, there is no reason as to why businesses should not use it. For getting the most out of benchmarking, businesses just need to ensure that benchmarking does not lead to any major price increases.
Both Peter Peterka & Tony Jacowski are contributors for EditorialToday. The above articles have been edited for relevancy and timeliness. All write-ups, reviews, tips and guides published by EditorialToday.com and its partners or affiliates are for informational purposes only. They should not be used for any legal or any other type of advice. We do not endorse any author, contributor, writer or article posted by our team.
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Tony Jacowski has sinced written about articles on various topics from University, Six Sigma and Information Technology. Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solution's Six Sigma Online offers online six sigma training and certification classes for lean six sigm. Tony Jacowski's top article generates over 90500 views. Bookmark Tony Jacowski to your Favourites.
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